Your Route UK Official links, one place

Find the official answer, not the rumour.

Immigration rules change often, and bad information is expensive. This page does not explain the rules — it points you straight to the organisations allowed to tell you what they are: GOV.UK, the NHS, and regulated charities that give advice for free.

If you need help today

These lines are run by charities, not the Home Office. They are free to call.

Asylum support — adults and their dependants
0808 801 0503
Migrant Help · Mon–Fri 8am–8pm, 24h for emergencies
Children in England claiming asylum alone
0808 175 3499
Refugee Council · Mon–Fri 8:30am–5:30pm
Problems at work, unpaid wages, exploitation
0300 4000 100
Work Rights Centre · London & Manchester

Full list of asylum helplines, including Scotland and Wales: gov.uk/asylum-helplines

Before you apply for anything, check what your visa allows

Most UK visas carry a condition called no recourse to public funds. It blocks most benefits, social housing and council homelessness help. Claiming something you are not entitled to can damage a future immigration application, so this is worth two minutes before you fill in any form.

1 — Check your own status

Open your eVisa. If it says "No access to public funds" or "No public funds", the condition applies to you. Your Home Office grant letter or email says the same thing.

2 — Know what counts

Public funds includes Universal Credit, Child Benefit, Housing Benefit, social housing, homelessness assistance, Council Tax Reduction and all Social Security Scotland payments.

3 — Know what doesn't

Benefits you paid National Insurance for are not public funds — State Pension, Statutory Sick Pay, New Style JSA and ESA, Maternity Allowance. You must still meet each one's own rules.

Links below marked Check your status first are ones where this applies. Links marked Open to everyone are not affected by immigration status at all.

Everyone, whatever your status

The four things almost every person needs in their first weeks, and the one page that covers every visa route.

Students

Your university's international team is your first stop. UKCISA is the second — a national charity whose advice is free and independent of your institution.

Graduates

The window between finishing a course and your student visa expiring is short, and most routes must be applied for from inside the UK.

Workers

Your employment rights do not depend on your immigration status. Minimum wage, holiday pay and protection from discrimination apply to you.

If your job is tied to a sponsor

Losing a sponsored job affects your permission to stay, and the timescales are tight. Get advice from a regulated adviser before you resign, accept a settlement, or agree to anything in writing.

Asylum seekers and refugees

Charities run the asylum helplines and they do not make decisions on claims. Talking to them does not affect your case.

Family and partners

Family routes have financial requirements and documentary evidence rules that catch people out. Read the requirements before you book anything.

EU, EEA and Swiss citizens

The main deadline has passed, but late applications are still possible for people with reasonable grounds for missing it.

Settlement and citizenship

Indefinite leave to remain and citizenship are two separate applications, with different requirements and different fees.

Daily life: homes, money, school, driving

The practical machinery nobody explains on arrival.

Housing and local servicesGOV.UK

Renting, council tax, repairs, and what your local council is responsible for. Private renting is open to anyone with the right to rent, but social housing, homelessness help and Council Tax Reduction are public funds.

Check your status first
Prove your right to rentGOV.UK

What a landlord in England is allowed to ask for, so you can tell a lawful check from a dodgy one.

Shelter: housing help (England)Free advice

Emergency and everyday housing advice, including eviction and homelessness. They can tell you what your status entitles you to before you approach a council.

Open to everyone
Shelter Scotland: housing adviceFree advice

Scottish housing law differs from England's — use this one if you are in Scotland.

Open to everyone
Education and learningGOV.UK

School places and admissions, childcare, college and university. A child's place at a state school is not normally affected by a parent's immigration status or an NRPF condition.

Open to everyone
Driving on a non-GB licenceGOV.UK

How long you can use your existing licence, and when you must exchange or retake.

Benefits and financial supportGOV.UK

Most benefits listed here are public funds and are blocked by an NRPF condition. Contribution-based ones you have paid National Insurance for are not. Check which is which before claiming.

Check your status first
No recourse to public funds (NRPF)Free guide

What the condition blocks, what stays available, how to check whether you have it, and how to ask the Home Office to remove it. Read this before claiming anything.

Open to everyone
Apply to remove the NRPF conditionGOV.UK

If your circumstances have changed, you can ask for the condition to be lifted. There is no fee. Removal is not automatic and depends on the permission you hold.

When things go wrong

Refusals, errors and expiring permission all have deadlines. Acting late is usually worse than acting imperfectly.

Getting advice you can trust

In the UK it is a criminal offence to give immigration advice unless you are regulated. Check anyone before you pay them.

Signs you are being scammed

Anyone who guarantees a visa, asks you to lie on a form, refuses to give a written fee quote, insists on cash, or holds on to your passport is not someone to trust. Nobody can promise a Home Office decision.

If you have already paid an unregulated person, you cannot get your money back through the regulator — but reporting them still protects the next person.